Terms & Conditions
Effective Date: July 28, 2026
Welcome to Ken Wang Toys.
These Terms & Conditions (“Terms”) govern your access to and use of the website https://kenwangtoys.com/ and your business relationship with Ken Wang Toys regarding our custom plush toy design, development, and manufacturing services.
By accessing our website or engaging with our services, you agree to these Terms. Please read them carefully before submitting an inquiry, requesting a quotation, or placing an order.
1. About Ken Wang Toys
Ken Wang Toys is a professional custom plush toy manufacturer providing OEM and ODM plush toy solutions, including:
- Custom stuffed animals
- Plush characters
- Baby plush toys
- Promotional plush toys
- Mascot toys
- Custom soft dolls
- Other customized plush products
We provide product development support from concept design, material selection, sampling, production, quality inspection, and shipment coordination.
2. Website Use
By using our website, you agree that:
- You will use this website only for lawful business purposes.
- You will not attempt to damage, disrupt, or interfere with website operation.
- You will not copy, reproduce, or misuse website content without written permission from Ken Wang Toys.
The information provided on our website is intended for general business reference and may be updated without prior notice.
3. Product Customization Services
Ken Wang Toys specializes in customized plush toy manufacturing.
Because every project may involve different:
- Designs
- Sizes
- Materials
- Accessories
- Packaging requirements
- Safety requirements
- Production quantities
All product details, specifications, prices, and production schedules will be confirmed separately through quotation, sample approval, purchase order, or manufacturing agreement.
Final products will be produced according to the approved specifications and confirmed samples.
4. Quotations and Pricing
All quotations provided by Ken Wang Toys are based on the information available at the time of quotation.
Prices may vary depending on:
- Product design complexity
- Material costs
- Order quantity
- Packaging requirements
- Testing requirements
- Shipping conditions
- Market changes
Unless otherwise agreed, quotations are valid for a limited period stated in the quotation document.
Ken Wang Toys reserves the right to adjust pricing if project requirements change after quotation approval.
5. Sample Development and Approval
For customized plush toy projects:
- Customers may request prototype samples before mass production.
- Sample fees, mold fees, tooling fees, and shipping costs may apply depending on project requirements.
- Customers are responsible for reviewing and approving samples before bulk production.
Once the sample is approved, mass production will proceed according to the approved specifications.
Changes requested after production begins may result in additional costs or delays.
6. Intellectual Property Rights
Customers retain ownership of their original designs, trademarks, logos, and intellectual property provided to Ken Wang Toys.
Customers confirm that they have the legal rights to use any:
- Artwork
- Characters
- Logos
- Brand names
- Images
- Designs
submitted to us.
Ken Wang Toys is not responsible for intellectual property disputes caused by customer-provided materials.
We respect customer confidentiality and will not use customer designs for unauthorized purposes.
7. Confidentiality
Ken Wang Toys understands the importance of protecting customer business information.
Confidential information may include:
- Product designs
- Drawings
- Specifications
- Business plans
- Pricing information
- Customer materials
We will only use confidential information for the purpose of providing requested manufacturing services unless otherwise authorized.
8. Payment Terms
Payment terms will be agreed upon before production begins.
Depending on the project, payment methods may include:
- Bank transfer (T/T)
- PayPal
- Credit card
- Wise
- Alibaba payment solutions
Production schedules will normally begin after receiving the agreed payment and confirming all product details.
Failure to complete payment may result in production suspension or order cancellation.
9. Production and Delivery
Production lead times depend on:
- Product complexity
- Sample approval timing
- Material availability
- Order quantity
- Manufacturing schedule
Estimated delivery dates are provided in good faith but may be affected by circumstances beyond our control, including:
- Supply chain delays
- Transportation issues
- Customs procedures
- Natural disasters
- Government regulations
Ken Wang Toys will communicate with customers regarding any significant delays.
10. Quality Control
Ken Wang Toys follows strict quality control procedures during production, including:
- Material inspection
- Sewing quality checks
- Filling inspection
- Safety accessory inspection
- Final product inspection
Customers may request specific quality requirements before production.
Product acceptance standards will be based on approved samples, specifications, and agreed quality requirements.
11. Product Safety and Compliance
Customers are responsible for identifying applicable safety requirements for their target markets.
Ken Wang Toys can support customers with relevant testing and compliance requirements, including commonly requested standards such as:
- ASTM F963
- EN71
- CE requirements
- OEKO-TEX related material requirements
Specific testing requirements should be confirmed before production.
12. Website Content Accuracy
Ken Wang Toys makes reasonable efforts to ensure that website information is accurate and updated.
However, we do not guarantee that all website content is:
- Complete
- Error-free
- Always current
Product images, descriptions, and technical information may be updated as our services develop.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Ken Wang Toys shall not be responsible for:
- Indirect losses
- Business interruptions
- Loss of profits
- Market changes
- Customer misuse of products
Our responsibility is limited to the agreed manufacturing services and contractual obligations.
14. Third-Party Links
Our website may include links to external websites or third-party services.
Ken Wang Toys does not control and is not responsible for:
- Third-party website content
- Privacy practices
- Security policies
- Services provided by external websites
Users should review third-party terms before using external services.
15. Changes to These Terms
Ken Wang Toys reserves the right to update or modify these Terms & Conditions at any time.
Updated versions will be published on this page with a revised effective date.
Your continued use of our website or services after updates means you accept the revised Terms.
16. Governing Law
These Terms & Conditions shall be interpreted and governed according to applicable laws relevant to Ken Wang Toys’ business operations.
Any disputes will be handled through good-faith communication and negotiation between the parties before pursuing further legal remedies.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Company Name: Ken Wang Toys
Website: https://kenwangtoys.com/
Email: kenhu@kenwangtoys.com
Ken Wang Toys
Custom Plush Toy Manufacturer | OEM & ODM Plush Toy Solutions